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A credit card number will be required for all spa packages, services and treatments totaling more than $10. We respectfully request a minimum 24-hour cancellation notification. If not provided with a 24-hour cancellation notice, the credit card will be charged a non-refundable fee totaling 50% of the service total. All services totaling more than $100 will require a 50% deposit with a 24-hour cancellation notice. If not cancelled 24-hours prior to service, the deposit is non-refundable. Late arrivals may take the remainder of the service at full price. No cash refunds on any retail or gift certificate sales.